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	<title>Comments for Owen Richardson&#039;s Blog</title>
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	<link>http://owenrichardson.com</link>
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		<title>Comment on Best Effort by reluctant fitness fan</title>
		<link>http://owenrichardson.com/2013/03/02/best-effort/#comment-1351</link>
		<dc:creator><![CDATA[reluctant fitness fan]]></dc:creator>
		<pubDate>Sat, 02 Mar 2013 12:39:52 +0000</pubDate>
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		<description><![CDATA[The phrase I find most frustrating is &quot;best endeavours&quot; a nice cop-out when teams/suppliers don&#039;t want to adhere to a fixed SLA for incident restoration or resolution. I find best endeavours tends to equate to &quot;I will get around to it when I can be bothered to&quot;. Not great when providing a service and the customer&#039;s experience is taking a nose dive and you end up with either a prolonged outage or a severe loss of revenue when that customer walks.]]></description>
		<content:encoded><![CDATA[<p>The phrase I find most frustrating is &#8220;best endeavours&#8221; a nice cop-out when teams/suppliers don&#8217;t want to adhere to a fixed SLA for incident restoration or resolution. I find best endeavours tends to equate to &#8220;I will get around to it when I can be bothered to&#8221;. Not great when providing a service and the customer&#8217;s experience is taking a nose dive and you end up with either a prolonged outage or a severe loss of revenue when that customer walks.</p>
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		<title>Comment on Best Effort by M</title>
		<link>http://owenrichardson.com/2013/03/02/best-effort/#comment-1350</link>
		<dc:creator><![CDATA[M]]></dc:creator>
		<pubDate>Sat, 02 Mar 2013 12:30:20 +0000</pubDate>
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		<description><![CDATA[har man inte rätt förutsättningar så blir det väl best effort - bästa möjliga efter vad som är möjligt. tycker det länge varit ett känt begrepp i avtalsvärlden.]]></description>
		<content:encoded><![CDATA[<p>har man inte rätt förutsättningar så blir det väl best effort &#8211; bästa möjliga efter vad som är möjligt. tycker det länge varit ett känt begrepp i avtalsvärlden.</p>
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		<title>Comment on Best Effort by Anna</title>
		<link>http://owenrichardson.com/2013/03/02/best-effort/#comment-1349</link>
		<dc:creator><![CDATA[Anna]]></dc:creator>
		<pubDate>Sat, 02 Mar 2013 12:16:39 +0000</pubDate>
		<guid isPermaLink="false">http://owenrichardson.com/?p=2109945921#comment-1349</guid>
		<description><![CDATA[What makes you so hard toward people?]]></description>
		<content:encoded><![CDATA[<p>What makes you so hard toward people?</p>
]]></content:encoded>
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	<item>
		<title>Comment on Chocolate soufflé by 59/365: National Chocolate Souffle Day &#124; Eat My Words</title>
		<link>http://owenrichardson.com/2013/01/31/chocolate-souffle/#comment-1348</link>
		<dc:creator><![CDATA[59/365: National Chocolate Souffle Day &#124; Eat My Words]]></dc:creator>
		<pubDate>Fri, 01 Mar 2013 04:26:21 +0000</pubDate>
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		<description><![CDATA[[...] Chocolate soufflé (owenrichardson.com) [...]]]></description>
		<content:encoded><![CDATA[<p>[...] Chocolate soufflé (owenrichardson.com) [...]</p>
]]></content:encoded>
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		<title>Comment on Kids toys and project management by Anna</title>
		<link>http://owenrichardson.com/2012/12/26/kids-toys-and-project-management/#comment-1333</link>
		<dc:creator><![CDATA[Anna]]></dc:creator>
		<pubDate>Wed, 09 Jan 2013 09:17:25 +0000</pubDate>
		<guid isPermaLink="false">http://owenrichardson.com/?p=2109945901#comment-1333</guid>
		<description><![CDATA[Great story! Loved it...having in mind how IT projects go of course. 
I always wonder why people put in collaboration tend to isolate after they pick up an assignment? 

Why did they go apart?]]></description>
		<content:encoded><![CDATA[<p>Great story! Loved it&#8230;having in mind how IT projects go of course.<br />
I always wonder why people put in collaboration tend to isolate after they pick up an assignment? </p>
<p>Why did they go apart?</p>
]]></content:encoded>
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		<title>Comment on A new year&#8230;a new beginning by K</title>
		<link>http://owenrichardson.com/2012/12/18/a-new-year-a-new-beginning/#comment-1322</link>
		<dc:creator><![CDATA[K]]></dc:creator>
		<pubDate>Wed, 26 Dec 2012 01:29:57 +0000</pubDate>
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		<description><![CDATA[Merry Xmas O and here&#039;s to a splendid New Year.]]></description>
		<content:encoded><![CDATA[<p>Merry Xmas O and here&#8217;s to a splendid New Year.</p>
]]></content:encoded>
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		<title>Comment on A new year&#8230;a new beginning by Anna</title>
		<link>http://owenrichardson.com/2012/12/18/a-new-year-a-new-beginning/#comment-1317</link>
		<dc:creator><![CDATA[Anna]]></dc:creator>
		<pubDate>Thu, 20 Dec 2012 21:44:03 +0000</pubDate>
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		<description><![CDATA[Merry Christmas to u of course :D]]></description>
		<content:encoded><![CDATA[<p>Merry Christmas to u of course :D</p>
]]></content:encoded>
	</item>
	<item>
		<title>Comment on A new year&#8230;a new beginning by Anna</title>
		<link>http://owenrichardson.com/2012/12/18/a-new-year-a-new-beginning/#comment-1316</link>
		<dc:creator><![CDATA[Anna]]></dc:creator>
		<pubDate>Thu, 20 Dec 2012 21:34:07 +0000</pubDate>
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		<description><![CDATA[Hoo! And all that running, dieting, working, planning, blogging.....hooops no rock&#039;n&#039;rolling...at the end of the world?]]></description>
		<content:encoded><![CDATA[<p>Hoo! And all that running, dieting, working, planning, blogging&#8230;..hooops no rock&#8217;n'rolling&#8230;at the end of the world?</p>
]]></content:encoded>
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		<title>Comment on A new year&#8230;a new beginning by Anna</title>
		<link>http://owenrichardson.com/2012/12/18/a-new-year-a-new-beginning/#comment-1315</link>
		<dc:creator><![CDATA[Anna]]></dc:creator>
		<pubDate>Thu, 20 Dec 2012 21:28:49 +0000</pubDate>
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		<description><![CDATA[Sounds cool but you forgot tomorrow is the last day of the world. 21 dec 2012. Correct your whishes into: Happy end of the world!   By the way I am curios to see how it all goes so I&#039;ll keep going on till the fat lady sings!]]></description>
		<content:encoded><![CDATA[<p>Sounds cool but you forgot tomorrow is the last day of the world. 21 dec 2012. Correct your whishes into: Happy end of the world!   By the way I am curios to see how it all goes so I&#8217;ll keep going on till the fat lady sings!</p>
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		<title>Comment on Training Plan Complete by M</title>
		<link>http://owenrichardson.com/2012/12/16/training-plan-complete/#comment-1310</link>
		<dc:creator><![CDATA[M]]></dc:creator>
		<pubDate>Sun, 16 Dec 2012 18:23:51 +0000</pubDate>
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		<description><![CDATA[Väldigt bra gjort!]]></description>
		<content:encoded><![CDATA[<p>Väldigt bra gjort!</p>
]]></content:encoded>
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